Privacy Policy for Exegov, LLC

Exegov, LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store your information when you use our website and services ("Application"). By using our services, you agree to the terms outlined in this Privacy Policy. If you have any questions, you can contact us through our Contact Form available on our website.

We collect the following categories of personal data from our users:

• Emails: Collected during registration or communication with us.
• Company Name: Provided when setting up your account.
• Billing Information: Necessary for processing payments.
• Company Details: Such as industry or size, if provided as part of registration or surveys.
• Usage Data: Includes interactions with our Application, cookies, and analytics data.

We collect personal data through the following means:

• User Forms: Data entered during registration, surveys, or other interactions.
• Cookies: Used to enhance your experience and analyze usage trends.
• In-App Questionnaires: Collected to improve our services.
• Google Analytics: For analyzing usage data and improving functionality.
• For more details about cookies, refer to our Cookie Policy.

We collect and process data for the following purposes:

• Improving Services: To enhance user experience and functionality of the Application.
• Analytics: To monitor usage trends and optimize our platform.

We do not process or use your data for marketing purposes, such as sending newsletters or promotional emails.

We may share your data with trusted third parties to provide and improve our services. These include:

• Hosting and Storage: Servers hosted on Microsoft Azure.
• Authentication: Data managed via Auth0 for secure login.
• Database Management: Stored in MongoDB and Microsoft Azure.
• Analytics: Usage data processed by Google Analytics.
• Payment Processing: Managed through Stripe for secure transactions.

We ensure that all third-party service providers handle your data in compliance with applicable laws and use it only to provide services to us.

We accept users from the European Union (EU) and other regions. However, as a small startup, we aim to simplify compliance with international regulations. Users from the EU are subject to the General Data Protection Regulation (GDPR), and their rights are detailed below.

7.1 General User Rights

Users of Exegov have the following rights regarding their personal data:

• Access: Request access to the personal data we hold about you.
• Correction: Request corrections to any inaccurate or incomplete data.
• Deletion: Request deletion of your data (subject to legal and operational requirements).
• Data Requests: Submit requests to access, modify, or delete your data through our Contact Form.

Please note that we may take some time to process your requests due to operational constraints.

7.2 Rights for EU Users

For users in the EU, we process your data in accordance with the GDPR. Your rights include:

• Data Portability: Request your data in a machine-readable format.
• Withdrawal of Consent: Withdraw your consent to data processing at any time.
• Lodging Complaints: File complaints with your regional data protection authority.

We strive to simplify compliance and ensure that all user rights are respected.

8.1 Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once the purpose is fulfilled, the data will be deleted unless otherwise required by law.

8.2 Security

We implement the following security measures to protect your data:

• Limited Access: Only authorized personnel can access your data.
• Microsoft Azure Security: Industry-leading security features provided by Azure.

Our Application is not directed at users under the age of 16. While minors can technically access the Application, there are no features designed specifically for children, nor does the Application contain any adult content. If you believe a child under 16 has provided personal data, please contact us through the Contact Form.

10.1 United States

Exegov complies with applicable laws in Delaware and the United States, including data protection regulations.

10.2 European Union (GDPR)

For users in the EU, we process your data under the lawful bases of consent, contract performance, and legitimate interests. While we do not yet have a GDPR representative, we intend to appoint one as we grow.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our website. Please review this page periodically for the latest information about our privacy practices.